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SBTC | South Bank Triathlon Club

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South Bank Triathlon Club
South Bank Triathlon Club
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  • Home
  • About
    • Our Committee
    • Risk Management
    • Sponsors & Partners
    • Policies & Plans
    • Annual Reports
  • Join
    • Beginners Program
  • Training
    • Regular Club Sessions
    • Standard Routes
    • Coaching
    • Awards
  • Social
  • News
  • Shop
  • Contact

Shop Terms & Information

  • About
  • Delivery
  • Returns & Exchanges
  • Scody Orders
  • Submit Question

The SBTC Online Shop is hosted on the SBTC website. It is where SBTC members can purchase club merchandise that is not sold through the SCODY Team Shop. The SBTC Online Shop is always open for orders (aside from the occasional closure for maintenance purposes).

The items available from the SBTC Online Shop are:

– Running singlets
– Running t-shirts
– Club polos
– Cycling jerseys (relaxed-fit style only)
– SCOUT children’s t-shirts
– Buffs
– Visors
– Running Caps
– Cycling Caps (coming soon)
– Cycling gilets
– Cycling socks
– Water bottles
– V-tags

For each item, where relevant, there is information provided about sizing (i.e. size charts), fabric composition and care instructions.

If you have feedback on a product or a product suggestion please email merch@sbtc.com.au

Delivery Options

Customers have two options for delivery. When placing an SBTC Online Shop order you can select either the paid postage or the free collection option.

 

Paid Postage Details

Orders are posted using Australia Post Flat Rate Satchels. Postage costs are based on weight, as listed in the table below.

Satchel Weight Cost
Small <500g $8.25
Medium <3kg $13.45

 

Orders placed before 5 pm Friday are posted by 6 pm Tuesday of following week.

Australia Post estimates the delivery time for Parcel Post is 2 business days within the metropolitan area of capital cities.

To estimate delivery times visit: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/. Enter the following details: From: 4012; What: Parcel/Satchel; and When: the following Tuesday’s date. The relevant estimated delivery date is that for Regular Parcel Post.

Any non-postage weeks will be announced in the weekly SBTC email and on Facebook. Orders made in the week prior to a non-postage week will be posted in the next postage week.

 

Pickup Details

SBTC Online Shop orders can be collected from the merch officer at NU Cafe after official SBTC training sessions by arrangement with merch@sbtc.com.au.

Dates: See Training Calendar
Contact: Melissa Kline (merch@sbtc.com.au)
Location: NU Cafe, cnr Tribune & Grey Street, South Brisbane.

Any variations to these collection details will be announced in the weekly SBTC email and on Facebook.

To be available for collection, orders must be placed at least 3 days prior to the intended session pickup.

Thank-you for your understanding in not requesting an exception to these timeframes. They have been carefully selected to ensure that our volunteers have sufficient time alongside their training, families, careers, etc to arrange postage and collection of your orders.

If your merchandise item is faulty we will give you a full refund.

You can swap your merchandise item for a different size as long as it is in new condition.

Please contact merch@sbtc.com.au to arrange this.

What is the Scody SBTC Online Shop?
The Scody SBTC Online Shop is a SBTC members only section on the Scody website. It is where SBTC members can purchase club merchandise manufactured by Scody.The items available from the Scody SBTC Online Shop are:

  • Trisuits
  • Airsuits
  • Cycling kit (jerseys and cycling bibs)

The Scody SBTC Online Shop opens for orders at select times during the year leading up to major races, such as Mooloolaba and Noosa.

 

Our partnership with Scody

The SBTC Committee undertook a tender process to select a provider for key apparel items. Scody was selected because for a competitive price it offers SBTC members: a high quality product that is designed and made in Australia; reliable manufacturing timeframes; an online shop facility; and a local shop front where items can be tried on.

 

Sizing
Scody provides a size charts for items in the Scody SBTC Online Shop. Scody welcome members to attend their local shop front on Montague Road, West End to try on items available prior to ordering. SBTC strongly encourages members to both measure themselves against the sizing chart and to take up the opportunity to try items on at Scody.

 

Delivery

Scody will post your SBTC Online Shop order directly to you. Postage will be detailed when you place your order.

 

Refunds and Exchanges

As the items are made to order, there will be no refunds or exchanges.

 

Faulty Products

If there is something wrong with an item you have purchased from the Scody SBTC Online Shop please contact us by email at merch@sbtc.com.au as soon as possible. We will arrange with Scody for you to drop the item off at their local shop front to be looked at. If there is a fault with the item Scody will replace it.

 

Caring and Cleaning

Scody has provided us documentation below to help you get the best life out of your new kit.

Download

Please feel free to ask any questions regarding the SBTC shop below.

    [recaptcha]

    About

    The SBTC Online Shop is hosted on the SBTC website. It is where SBTC members can purchase club merchandise that is not sold through the SCODY Team Shop. The SBTC Online Shop is always open for orders (aside from the occasional closure for maintenance purposes).

    The items available from the SBTC Online Shop are:

    – Running singlets
    – Running t-shirts
    – Club polos
    – Cycling jerseys (relaxed-fit style only)
    – SCOUT children’s t-shirts
    – Buffs
    – Visors
    – Running Caps
    – Cycling Caps (coming soon)
    – Cycling gilets
    – Cycling socks
    – Water bottles
    – V-tags

    For each item, where relevant, there is information provided about sizing (i.e. size charts), fabric composition and care instructions.

    If you have feedback on a product or a product suggestion please email merch@sbtc.com.au

    Delivery

    Delivery Options

    Customers have two options for delivery. When placing an SBTC Online Shop order you can select either the paid postage or the free collection option.

     

    Paid Postage Details

    Orders are posted using Australia Post Flat Rate Satchels. Postage costs are based on weight, as listed in the table below.

    Satchel Weight Cost
    Small <500g $8.25
    Medium <3kg $13.45

     

    Orders placed before 5 pm Friday are posted by 6 pm Tuesday of following week.

    Australia Post estimates the delivery time for Parcel Post is 2 business days within the metropolitan area of capital cities.

    To estimate delivery times visit: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/. Enter the following details: From: 4012; What: Parcel/Satchel; and When: the following Tuesday’s date. The relevant estimated delivery date is that for Regular Parcel Post.

    Any non-postage weeks will be announced in the weekly SBTC email and on Facebook. Orders made in the week prior to a non-postage week will be posted in the next postage week.

     

    Pickup Details

    SBTC Online Shop orders can be collected from the merch officer at NU Cafe after official SBTC training sessions by arrangement with merch@sbtc.com.au.

    Dates: See Training Calendar
    Contact: Melissa Kline (merch@sbtc.com.au)
    Location: NU Cafe, cnr Tribune & Grey Street, South Brisbane.

    Any variations to these collection details will be announced in the weekly SBTC email and on Facebook.

    To be available for collection, orders must be placed at least 3 days prior to the intended session pickup.

    Thank-you for your understanding in not requesting an exception to these timeframes. They have been carefully selected to ensure that our volunteers have sufficient time alongside their training, families, careers, etc to arrange postage and collection of your orders.

    Returns & Exchanges

    If your merchandise item is faulty we will give you a full refund.

    You can swap your merchandise item for a different size as long as it is in new condition.

    Please contact merch@sbtc.com.au to arrange this.

    Scody Orders

    What is the Scody SBTC Online Shop?
    The Scody SBTC Online Shop is a SBTC members only section on the Scody website. It is where SBTC members can purchase club merchandise manufactured by Scody.The items available from the Scody SBTC Online Shop are:

    • Trisuits
    • Airsuits
    • Cycling kit (jerseys and cycling bibs)

    The Scody SBTC Online Shop opens for orders at select times during the year leading up to major races, such as Mooloolaba and Noosa.

     

    Our partnership with Scody

    The SBTC Committee undertook a tender process to select a provider for key apparel items. Scody was selected because for a competitive price it offers SBTC members: a high quality product that is designed and made in Australia; reliable manufacturing timeframes; an online shop facility; and a local shop front where items can be tried on.

     

    Sizing
    Scody provides a size charts for items in the Scody SBTC Online Shop. Scody welcome members to attend their local shop front on Montague Road, West End to try on items available prior to ordering. SBTC strongly encourages members to both measure themselves against the sizing chart and to take up the opportunity to try items on at Scody.

     

    Delivery

    Scody will post your SBTC Online Shop order directly to you. Postage will be detailed when you place your order.

     

    Refunds and Exchanges

    As the items are made to order, there will be no refunds or exchanges.

     

    Faulty Products

    If there is something wrong with an item you have purchased from the Scody SBTC Online Shop please contact us by email at merch@sbtc.com.au as soon as possible. We will arrange with Scody for you to drop the item off at their local shop front to be looked at. If there is a fault with the item Scody will replace it.

     

    Caring and Cleaning

    Scody has provided us documentation below to help you get the best life out of your new kit.

    Download
    Submit Question

    Please feel free to ask any questions regarding the SBTC shop below.

      [recaptcha]

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